Privacy Policy

Introduction to Our Privacy Policy

At 645bd, your privacy is a fundamental priority. This Privacy Policy explains in clear, plain English how we collect personal information from players and visitors on our platform, how we use and store that information, and what rights you have over your own data. By accessing or using 645bd's website and services, you acknowledge that you have read, understood, and agreed to the practices described in this document.

This policy applies to all users of the 645bd platform, including players registered from Dhaka, Chittagong, Sylhet, Khulna, and every other part of Bangladesh. We are committed to handling your data responsibly, transparently, and securely — consistent with internationally recognised data protection principles.

How We Protect Your Privacy

Information We Collect

645bd collects personal information that is necessary to provide our gaming and mobile-banking-integrated services. The categories of data we may collect include:

• Identity Information — full name, date of birth, and a government-issued identification document where applicable for account verification purposes.
• Contact Information — email address and mobile phone number used for account registration, notifications, and support communication.
• Financial Information — transactional data related to deposits and withdrawals made via bKash, Nagad, Rocket, Dutch-Bangla Bank, or other supported payment methods. We do not store full payment credentials.
• Technical Information — IP address, browser type, operating system, device identifiers, and session logs collected automatically when you access the platform.
• Gameplay and Behavioural Data — betting history, game preferences, session durations, and responsible gaming self-assessment responses used to personalise your experience and ensure player safety.

We collect this information directly from you at registration, automatically through your use of our platform, and occasionally from trusted third-party payment or identity verification partners who process data on our behalf.

How We Use Your Information

645bd processes the information we collect for specific, legitimate purposes. We do not use your data for any purpose beyond what is described here without first obtaining your explicit consent. Our primary uses are:

• Account creation and management — to register, verify, and maintain your 645bd player account securely.
• Transaction processing — to facilitate deposits and withdrawals via your chosen payment method, including bKash, Nagad, and Rocket.
• Customer support — to respond to your queries, complaints, and requests in a timely manner through our support channels.
• Platform improvement and personalisation — to analyse usage patterns, improve game offerings, and tailor promotions and bonuses to your preferences.
• Responsible gaming compliance — to monitor gameplay behaviour and apply protective measures such as deposit limits or account suspensions in line with our Responsible Gaming commitments.
• Security and fraud prevention — to detect, investigate, and prevent unauthorised access, fraudulent transactions, and other prohibited activities on the platform.

Sharing of Information

645bd does not sell, rent, or disclose your personal data to third parties for their independent marketing purposes. We may, however, share your information in the following limited circumstances:

• Service providers and processors — trusted payment gateway partners (such as bKash and Nagad operators), KYC/identity verification providers, and technology infrastructure partners who are contractually bound to process data only on our instructions and to maintain appropriate security standards.
• Legal and regulatory requirements — where we are compelled by applicable law, court order, or regulatory authority to disclose information, we will comply in the narrowest possible scope while notifying you where permitted.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, which will be required to honour this Privacy Policy.

In every case, we apply appropriate data transfer protections and ensure that any recipient is obligated to maintain the confidentiality and security of your information to a standard at least equivalent to our own.

Cookies and Tracking Technologies

645bd uses cookies and similar tracking technologies to improve platform functionality, remember your preferences, and analyse usage data. Cookies are small text files stored on your device. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics and preference cookies may be accepted or declined by you.

We do not use cookies to track your activity on third-party websites or to build advertising profiles for external platforms. You can manage cookie preferences through your device's browser settings; however, disabling essential cookies may affect core platform functionality such as login sessions and payment processing.

Data Retention

645bd retains your personal data for as long as your account is active and for a reasonable period thereafter to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account and transaction records are typically retained for a minimum of five (5) years following account closure to meet financial record-keeping requirements.

When personal data is no longer required for any lawful purpose, we securely delete or anonymise it so that it can no longer be associated with any individual user. Anonymised and aggregated analytical data may be retained indefinitely for statistical and platform improvement purposes.

Your Rights Over Your Personal Data

As a 645bd user, you have specific rights in relation to your personal data. These include:

• Right of Access — you may request a copy of all personal data 645bd holds about you at any time.
• Right of Rectification — if any personal data we hold is inaccurate or incomplete, you may ask us to correct or update it without undue delay.
• Right to Erasure — subject to legal retention obligations, you may request that 645bd delete your personal data. We will process such requests within a reasonable timeframe and confirm completion.
• Right to Object — you may object to the processing of your personal data for direct marketing purposes at any time, and we will cease such processing upon receipt of your request.

To exercise any of the rights listed above, please contact our support team at the email address provided at the bottom of this page. We aim to respond to all legitimate data rights requests within 30 days of receipt.

Security of Your Personal Data

645bd employs a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, strict access controls limiting data access to authorised personnel only, and regular security reviews of our platform infrastructure.

While we maintain robust security practices, no system can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected users promptly and take all necessary remedial steps. You are also responsible for maintaining the confidentiality of your account credentials — do not share your password with anyone.

Age Restriction and Minor Protection

645bd's services are strictly intended for individuals aged 21 and above only. We do not knowingly collect personal data from any person under the age of 21. If you are a parent or guardian and you believe that your child has provided personal information to 645bd, please contact us immediately at the email address below. We will promptly delete any such information from our records upon verification. We apply age-verification procedures at the point of registration, and accounts found to belong to minors will be suspended and all associated funds returned as appropriate.

Changes to This Privacy Policy

645bd reserves the right to update or amend this Privacy Policy at any time. Any changes will be reflected in the revised document published at this URL, accompanied by an updated effective date. Where changes are material — meaning they significantly affect how we use your personal data or your rights under this policy — we will provide prominent notice on the platform or directly via your registered email address in advance of the changes taking effect.

Your continued use of the 645bd platform following any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue use of the platform and contact our support team regarding account closure.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 645bd handles your personal data, please reach out to our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.